Tag Archive: sfcu

Are banks training their customers to be Phished?

When booking travel for our second trip to Europe this year,  the badly tuned Falcon Fraud Manager triggered for both of our payment cards again. It blocked Isabelle’s card and sent out an alert for mine. This itself is bad enough, but how they both banks are then verifying the transaction seems like a recipe for setting up their customers to be phished via the phone.

About 12 hours or so after booking travel I received a voice mail saying they had detected a potentially fraudulent transaction on my credit card, and it asked me to call back the number 1-888-918-7313.

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